Thank you for choosing Carell Hijab! We are committed to delivering your orders to you in a timely and efficient manner. Please read the following Shipping Policy to understand how we handle shipping and delivery.

1. Order Processing

• Orders are typically processed within 2-5 business days of receiving payment. During high-demand periods, processing times may vary, but we strive to process orders as quickly as possible.
• You will receive an email confirmation with tracking information once your order is shipped.

2. Shipping Methods

• We offer a range of shipping options to meet your needs. Shipping methods, costs, and estimated delivery times will be provided at checkout.
• Shipping options may vary depending on your location and the items in your order.

3. Delivery Times

• Delivery times may vary depending on your location, shipping method, and any external factors such as weather or customs delays.
• Estimated delivery times will be provided to you at the time of purchase, and we do our best to meet these estimates. However, please note that these are estimates and not guaranteed delivery dates.

4. International Shipping

• We proudly offer international shipping to customers around the world. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the recipient.

5. Shipping Address

• Please ensure that your shipping address is accurate and complete when placing an order. We cannot be responsible for orders shipped to incorrect or incomplete addresses provided by customers.

6. Order Tracking

• You will receive a tracking number with your shipping confirmation email. You can use this tracking number to monitor the progress of your shipment.
• Please allow some time for the tracking information to be updated by the carrier.

7. Shipping Costs

• Shipping costs are determined based on the shipping method, destination, and the weight and dimensions of the items in your order. The cost of shipping will be displayed during the checkout process.

8. Lost or Damaged Shipments

• In the rare event that your order is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the carrier to resolve the issue promptly.

9. Shipping Restrictions

• Some items on our website may have shipping restrictions due to their size, weight, or content. These restrictions will be clearly stated on the product page.

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to contact us at https://carellhijab.com/pages/contact.